Try this experiment: When talking with someone, play a mental game of ___________________before responding to anything they have said. That's it. Just one second of silence, no matter what you're talking about. This is a long, long time in a ________ conversation. During this second of silence, don't think about what you are going to say, think about what the other person has just said. Give it one long, delicious second of your full attention. Then respond, saying whatever it is you have to say. Make sure to_________ eye contact so that they know you're listening to what they're saying and ________ it.[音频]