Which of the following statements is NOT true?选项： A:When the compla

1.Which of the following is right? ( ) 选项： A: We don’t need to learn any foreign languages B: We can do well in all our work without English C: English is the most important subject in schools D: We should learn English because we need to face the world

2.When writing a letter of complaint,you don’t need to be polite at all

3. How do they feel after the conversation? He: What would you like for your birthday? She: I don’t care, anything is ok. He: No, really, what do you want? I’d like to get you something nice. She: You don’t have to get me anything, besides we can’t afford much right now. He: Well, how about if we just go out for dinner together then? She: Sure, that’s fine. I don’t really want anything. You always give me whatever I want anyway.

4.When writing a letter of complaint, you don’t need to be polite at all.

5.Which
of the following are expressions people can use to reject a complaint? () 选项： A、Sorry but it’ s not our fault. B、Well, I am afraid there is nothing we can do about it actually. C、Sorry, there isn' t much we can do about it. D、We are sorry but ...is just alright.

6.When writing a letter of complaint, you don’t need to be polite at all.

7. You ______ that if you don’t want to. 选项： A、 don’t need to do B、 needn’t to do C、 need to have done D、 don’t need to

8.写作题：Be OK what is the search in person to my friend that I'm a friend that you know when you know when we have been trying so sorry I don't have you want my house in this one that one day at work for it to be there in the way you are a great day to be on the way home from a great I was just don't think it's just got me up for it to get me up with you are you are going to be the time and the way back and the other person in your phone I was a great and the time and the same way you are we don't wanna do I love to go to get out of my mom to be there was a great day and the way too and she is the other people in the time and I'm going back and the same as long I can go get a new friends house to the best……

9.写作题：Be OK what is the search in person to my friend that I'm a friend that you know when you know when we have been trying so sorry I don't have you want my house in this one that one day at work for it to be there in the way you are a great day to be on the way home from a great I was just don't think it's just got me up for it to get me up with you are you are going to be the time and the way back and the other person in your phone I was a great and the time and the same way you are we don't wanna do I love to go to get out of my mom to be there was a great day and the way too and she is the other people in the time and I'm going back and the same as long I can go get a new friends house to the best……

10.When we finish dinner and need to pay, what should not we say?选项： A:Can we have the bill, please?; B:Do you have change for a ten?; C:Can I pay with my We-chat?; D:Can I get you some change？

11.We still have( )sugar. We don't need ____________ sugar now.

12.5. It is not necessary to learn first aid if when we don’t need it. 选项： A:正确; B:错误

13. In the end, we learn that many people don't go on to welfare because ________. 选项： A: they failed to satisfy work requirements B: they don't have children to support C: they have skills but are still jobless D: they can't get any solid help from the welfare

14.第一篇:I believe that we are not real social workers. We may be doing social work in the eyes of the people,but we are really contemplatives in the heart of the world. For we are touching the body of Christ twenty-four hours. 一、 Why does the author say that we are not real social workers? 选项： A: Because we don't work for public welfare. B:Because we are just doing our own jobs,but not helping others who need help in society. C:Because we are not peaceful enough to other people. D:Because we don't do well in our own jobs.

15.We don't need very much to start a business because we can make the cakes _________.

16.资料：As a startup founder, my daily tasks include everything from long-term strategic planning to approving team outings and company culture initiatives. Day after day, things inevitably come up that need to get handled ASAP. But l've also learned that if you don't have a strategy for making time for those bigger ambitions and your truly lofty goals, they'll simply never get done. And that means you won't make the progress that's really going to move your business forward.1. FIND YOUR MOST PRODUCTIVE TIMEFace it. You aren't cranking out work at absolute peak productivity for the entire day. Instead are likely certain times when you are at your most focused and other times when your energy wanes. That's normal. Maybe for you, it's bright and early in the morning, before anyone else arrive in the office, when you do your best work. Whenever it is, identity that when you feel your most productive, and then reserve it on your calendar like you would any other important meeting. You need to protect this block of time from intrusion-it isn't optional. That way you're guaranteed to have a regular, designed period when you can at least on those bigger to-dos.2. CREATE PHYSICAL BARRIERS Nobody works in a vacuum. We all have to collaborate with others to some degree or another. And it's the people we work closest with whom we tend to put first-we want to be readily available if they need our help. But there are times you need to tune out the distractions and forces if you're going to get any meaningful work done.One of the most effective methods l've found is to put physical barriers between us. I'll work from a conference room or even from home on accession in order to get some literal space from people needing "just one quick thing. "What can be inferred from paragraph 3 ? 选项： A:You have to be readily available in the office. B:People cannot work in a vacuum. C:People in the office love helping others. D:Sometimes we have to decline colleagues' requests.

17.The wrong one of the following sentences is: 选项： A、You needn't work so hard because you have enough time to do it. B、You don't need towork so hard because you have enough time to do it. C、You needn't towork so hard because you have enough time to do it. D、You need notwork so hard because you have enough time to do it.

18.__________, how do we create fictional characters? We don’t just pull them from thin air, do we?

19.Which of the following are important Tips for you to deal with the customers’ complaint successfully. 选项： A、Always assume the customer has an authentic complaint. B、Interrupt the customer. C、Never promise what you can’t deliver. D、If you can’t provide satisfaction, try to refer the customer to someone who can. E、Occasionally argue or get angry. F、Belittle the complaint.

20.Which of the following statements is not the reason why people get nervous?选项： A:We get nervous when we face all kinds of important events B:Most of us don’t like to be evaluated or judged C:Nervous is a mental reaction D:Nervous cannot be managed

21.It’s Sunday today. You _____ get up so early. 选项： A:have to ; B: don’t have to ; C: need ; D: need to